At JTM Mega Tech Containers , we stand by the quality, durability, and craftsmanship of our shipping containers, storage solutions, and customization services. To give you confidence in your investment, we offer a limited warranty designed to protect your purchase. Please review the following warranty terms carefully:
Limited Warranty Coverage
- Container Quality : JTM Mega Tech Containers warrants that your container will be free from defects in materials and workmanship at the time of delivery.
- Customization Services : We provide warranty coverage for the quality of customization work performed by our team. This includes insulation, electrical installations, flooring, plumbing, structural modifications, and other custom upgrades completed by our staff.
Warranty Period
- Container Sales : New and certified pre-owned containers purchased from JTM Mega Tech Containers are covered under a limited warranty for a period of 12 months from the date of delivery.
- Customization Work : Custom modifications and enhancements are covered under a limited warranty for a period of 6 months from the date of completion.
What’s Not Covered
This warranty does not cover:
- Normal Wear and Tear : Regular use-related deterioration or cosmetic changes due to exposure or handling.
- Misuse or Negligence : Damage resulting from improper use, lack of maintenance, accidents, vandalism, or unauthorized alterations.
- Acts of Nature : Damage caused by natural disasters such as floods, hurricanes, earthquakes, or extreme weather conditions.
How to File a Warranty Claim
If you believe your container or customization work is affected by a defect covered under this warranty, please follow these steps:
- Contact Us : Reach out to our customer support team as soon as possible. Provide detailed information about the issue, including photos if available.
- Evaluation : Our team will assess the reported issue to determine whether it falls under the scope of the warranty.
- Resolution : If the claim is valid, we will work with you to resolve the issue through repair, replacement, or refund, at our discretion.
We are committed to providing excellent service and support throughout the warranty process. If you have questions or need assistance, don’t hesitate to get in touch with our team.
Thank you for choosing JTM Mega Tech Containers — where innovation meets reliability.